FAQ

HOW SOON WILL I RECEIVE MY ORDER?
We’re so glad you’re excited about your order. We do our best to process all orders for shipment within 72 hours of receiving them—with the exception of weekends and holiday rush times. The arrival date will depend on the ship method selected at checkout.


DO YOU SHIP INTERNATIONALLY?
Not yet, but very soon!


WHAT IS THE ACCUMULATED DELIVERY FEE FOR? HOW MUCH IS THE HANDLING FEE?
Currently we offer free national shipping! We don't charge any handling fee.


HOW DO YOU SHIP MY ORDERS?
We have a network of delivery partners who deliver across india. We choose the fastest delivery option for your pin code and ship it.


CAN I PAY USING GOOGLE PAY?
Yes! We accept Credit Card / Debit Card / Net Banking / UPI.


CAN I GET A PRODUCT CUSTOM-MADE, TO MY LIKING?
We love to work on custom orders :) Feel free to write to us with your specific requirements. 


I HAVE NOT RECEIVED ANY EMAILS ABOUT MY ORDER, WAS IT PLACED?
If you don't receive email within 24hrs of your orders you can get in touch with us and we’ll gladly help you. 

 

WHAT ARE YOUR HOURS OF OPERATION?
Wordgift.in is available 24 hours a day, seven days per week and you can browse, or place orders for your artwork at any time.

 

I AM HAVING TROUBLE CHECKING OUT. WHAT SHOULD I DO?

If you are experiencing difficulties placing an order via our website, you can make a purchase via Whatsapp. Simply message us on  +91-9330040084  with your details and the product(s) you want to buy and leave the rest to us. If you’re receiving error messages at checkout, take note of what is being displayed and email us to see what we can do.

 

WILL MY INVOICE BE INCLUDED IN THE SHIPPING PACKAGE?
We send all invoices out to you by email, so you should receive it separately and can have it to hand when discussing any of your orders with us by email or phone.